Privacy Policy
Effective Date: January 9, 2026
Last Updated: January 9, 2026
Elevated Fitness & Mobility ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our gym facilities, visit our website, or interact with our services.
By using our facilities, website, or services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Purchase a membership - Name, email address, phone number, billing information, payment details
- Sign up for personal training - Health and fitness information, goals, emergency contact information
- Register for classes - Name, email, phone number
- Subscribe to our newsletter - Name, email address
- Contact us - Name, email, phone number, message content
Information Collected Automatically
We automatically collect certain information when you visit our website or use our facilities:
- Website Usage Data - IP address, browser type, device type, pages visited, time spent on site
- Gym Access Logs - Entry and exit times via your access code (for security and facility management)
- Location Data - General geographic location based on IP address when visiting our website (city/region level)
Health and Fitness Information
If you work with our personal trainers or participate in fitness programs, we may collect:
- Health conditions, injuries, or physical limitations (with your consent)
- Fitness goals and progress tracking
- Emergency contact information
Important: We are not medical professionals. Health information you share is used solely to customize your training and ensure your safety during workouts.
How We Use Your Information
We use your information to:
- Provide gym services - Manage memberships, process payments, provide facility access
- Personal training services - Customize workout programs, track progress, ensure safety
- Communicate with you - Send membership updates, class schedules, gym announcements
- Send newsletters - Deliver monthly wellness insights (with your consent)
- Improve our services - Analyze usage patterns, optimize facility operations
- Facility security - Monitor access logs, maintain a safe environment
- Legal compliance - Maintain required records, comply with applicable laws
Analytics and Tracking
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:
- Pages you visit and time spent on each page
- How you arrived at our site (search engine, social media, direct link)
- Your general location (city and region, not exact address)
- Device type, browser, and operating system
- User interactions (clicks, scrolls, button clicks)
Data Anonymization: Google Analytics 4 automatically anonymizes your IP address, so we cannot identify you personally from this data.
How Google Uses Data: Google may use data collected through Analytics to improve its own services. For more information, visit: How Google uses data when you use our partners' sites or apps
Opt-Out: You can prevent Google Analytics from tracking you by installing the Google Analytics Opt-out Browser Add-on.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device by your web browser. They help us remember your preferences and understand how you use our website.
Types of Cookies We Use
Essential Cookies (Required):
- Enable core website functionality (membership portal, payment processing, security)
- Cannot be disabled without affecting website functionality
Analytics Cookies:
- Help us understand how visitors use our website (via Google Analytics)
- Collect anonymous usage data to improve our site
Managing Cookies
You can control and manage cookies through your browser settings:
- Block all cookies - Note: This may affect website functionality
- Delete existing cookies - Remove cookies already stored on your device
- Allow cookies from specific sites - Customize on a per-site basis
Browser Cookie Settings:
How We Share Your Information
We do not sell your personal information to third parties.
We may share your information with:
Service Providers
- Payment processors (Stripe) - Process membership and training payments securely
- Kit (ConvertKit) - Deliver monthly wellness newsletter
- Squarespace - Website hosting and management
- Google Analytics - Website analytics and usage tracking
- Paperform - Membership signup forms and data collection
These service providers have access to your information only to perform services on our behalf and are obligated to protect your information.
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes (subpoenas, court orders)
- Respond to government requests
- Protect our rights, property, or safety, or that of our members
- Prevent fraud, abuse, or illegal activity
Emergency Situations
Your emergency contact information may be used in the event of a medical emergency or safety concern at our facility.
Your Data Rights
Access and Correction
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Update your membership information at any time
Deletion
You may request deletion of your personal information. Note that we must retain certain records for legal and tax compliance (e.g., payment history).
Manage Your Membership
You can update your payment information, view billing history, or cancel your membership through your Member Portal.
Opt-Out of Communications
You can unsubscribe from our newsletter at any time by:
- Clicking the "unsubscribe" link in any email
- Contacting us at gym@elevatedfitnessandmobility.com
Note: You will continue to receive essential membership-related communications (billing, facility updates) even if you opt out of marketing emails.
Data Security
We implement reasonable security measures to protect your information, including:
- Encryption - SSL/TLS encryption for data transmission
- Secure payment processing - PCI-compliant processors (Stripe)
- Access controls - Limited access to personal information on a need-to-know basis
- Facility security - Secure access code system, video surveillance for safety
However: No security system is perfect. While we take precautions to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to:
- Maintain your active membership
- Provide services you've purchased (personal training packages)
- Comply with legal obligations (tax records retained for 7 years)
- Resolve disputes or enforce agreements
After your membership ends, we may retain certain information for legal compliance and record-keeping purposes.
Third-Party Links
Our website may contain links to third-party sites, including our brand site Elevated Life. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any information.
Children's Privacy
Our gym services and website are not intended for individuals under 18 years of age. We do not knowingly collect information from minors without parental consent.
If you believe we have inadvertently collected information from a minor, please contact us immediately at gym@elevatedfitnessandmobility.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via:
- Email to active members
- Posted notice at the gym facility
Your continued use of our facilities or services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Elevated Fitness & Mobility
317 S Whitcomb Ave
Tonasket, WA 98855
Phone: (509) 846-4326
Email: gym@elevatedfitnessandmobility.com
For privacy-related requests (data access, deletion, corrections), please include "Privacy Request" in your email subject line.
Consent
By using our gym facilities, purchasing a membership, visiting our website, or providing your information to us, you consent to this Privacy Policy and agree to its terms.
If you do not agree with this Privacy Policy, please do not use our facilities or services.
Last Updated: January 9, 2026